Name	William Allen	Date of Birth	May 8, 1949
Gender	Male	Age	66 years-old
MRN	12524765
Known Medical Conditions	Congestive heart failure, hypertension, and coronary artery disease
Reason for admission to Gotham General Hospital	Chest pain and difficulty breathing

Gotham General Hospital goals of using M*Modal technology:

• Increase the frequency with which Pneumonia and Heart Failure are completed and accurately documented
• Heart Failure and Pneumonia were identified as conditions that frequently lacked fully specified documentation. Click here, or scroll down, for details behind this analysis.


• Improve patient outcomes and communication


• Improve accuracy of reimbursement capture

To enable targeted action for optimized, cost-effective impact, it is first important to know where your problems lie. M*Modal CDI Assess allows you to gain instant visibility into patient data typically trapped in the narrative to identify missed financial opportunities.

Below you will see examples of how this is done automatically across all narrative documents, reducing the need for costly manual abstraction, by leveraging the following:
1. Publicly available MEDPAR data to compare your facility to a peer group
2. Data available in narrative documents created by M*Modal Transcription services
3. CAPD Silent Mode data to understand potential real-time interactions before introducing messages to physicians during their documentation workflow

1. MEDPAR Analysis

Know your data:

          

After review of operational metrics, analysis of claims data at the diagnosis code level allows us to identify and prioritize condition focus areas:

          

2. Document Insights Analysis

Using narrative documentation-based dashboards, you can identify physicians in need of assistance and identify opportunities for improvement based on a variety of documentation quality standards.

          

3. CAPD Silent Mode Analysis

It is critical that every real-time message shown to a physician via CAPD is of value and highly accurate. When in Silent Mode, physicians will not experience any change in their use of Fluency Direct, however, behind the scenes we will keep track of which messages would have been shown if CAPD is enabled.

This helps to identify areas of opportunity for real-time CDI Engage messages and ensure that we have the right and highest-value conditions enabled per physician.