Welcome!
International User's Account Access
You are still able to log in on this site (login form to the right) to access content.
We are working on moving your accounts to the Solventum Support Site as well, so be ready for Phase 2 of our transition, coming soon!
The Fluency Help Site has moved to the Solventum HIS Support Site!
US User's Account Access
If you are a current US customer, please go to the Solventum HIS Support site to access product documentation and resources. You will be asked to login with your Solventum HIS Support Site credentials
If you have not set up an account previously on the HIS support site, see this article for information on how to create an account. If you are having issues creating an account, please contact Solventum Support for assistance.
Contacting Support
- Online Support - To learn how to get help with your Solventum HIS products through self-service support, phoning for support during business hours, or phoning for emergency support after business hours for critical problems, see the Getting help with your Solventum Health Information Systems (HIS) products article.
- You can submit Priority 1 incidents only during specified business hours as noted on the submission page.
- Phone Support - For phone support, call 1-800-435-7776.
- Standard phone support for Solventum HIS products is available Monday through Friday, 7:30 A.M. to 8:30 P.M. Eastern Time.
- Self service support is available 24/7.