Welcome!

International User's Account Access

You are still able to log in on this site (login form to the right) to access content.

We are working on moving your accounts to the 3M Support Site as well, so be ready for Phase 2 of our transition, coming soon!

The Fluency Help Site has moved to the 3M Support Site!

US User's Account Access

If you are a current US customer, please go to the 3M HIS Support site to access product documentation and resources. Click on the Product Solution Suites below to go to the product hub on the support site. You will be asked to login with your 3M HIS Support Site credentials

You must have a 3M HIS Support site account to access these two sites. The same account is used to access both the 3M HIS Support Site and the Healthcare Academy. If you have not set up an account previously, see this answer for information on how to create an account. If you are having issues creating an account, please contact 3M Support for assistance.

Contacting Support

Online Support - To submit a ticket on the 3M HIS Client Support website, click the Request Help link.
- You can submit Priority 1 incidents only during specified business hours as noted on the submission page.
- If you haven't registered for the website, you can do so by clicking the "Sign Up" link.
Phone Support - For phone support, call 1-800-435-7776.
- Standard support for 3M HIS products is available Monday through Friday, 7:30 A.M. to 8:30 P.M. Eastern Time.

Product Solution Suites

NOTE: If you are a partner/reseller or international customer - do not use the Product icons below. Use the Product navigation menu at the top of the window. The links below will redirect to the 3M Support Site.

We are building the future client experience for accessing information! Please be patient while we design the best experience for delivering all 3M HIS product content together. The links below will take you to the 3M HIS Support Site product hub page where you will be able to access the content you previously accessed on this site.

Note: You may be prompted to enter your support.3mhis.com login credentials to access content on the site or the Health Care Academy.

From support.3mhis.com you will be able to: