System Check

The Fluency Direct System check will perform a quick diagnostic, checks configuration and network resources of an FD installation to provide you with information about the Versions, Microphone, Authentication, and Workstation. This can be especially useful for IT and troubleshooting. To open the System Check, select Help > System Check from the Control Bar drop-down menu.

Versions

Fluency Direct	Current installed version of Fluency Direct
AMCC	Current installed version of AMCC
CAPD	Current installed version of CAPD, if installed

Microphone

Selected Microphone	Displays currently installed microphone.
Firmware Version	Displays the firmware version of the selected microphone.
Saved Gain	Displays the saved gain of the selected microphone.
Starting Gain	Displays the starting gain of the selected microphone at most recent start of recording.
Current Gain	Displays the input gain of the currently selected microphone.
Restore Gain Setting	Yes (Y) or No (N) to restore the microphone gain setting when not recording.
Dynamic Gain Adjustment	Option to automatically adjust microphone gain to optimum levels.
Audio Relay Server URL	Displays the Audio Relay Server URL.
Audio Relay Server Connected	True if connected, False if not connected.

Authentication

CDS Authentication	Will display if the CDS Authentication has been authenticated successfully or not.
CDS URL	Defines the Base Endpoint URL for the Server Connection to the MModal Data Center.
CDS Account	Customer FD Endpoint within the provided MModal Data Center.
CDS Home	Defines the CDS Home URL for the Server Connection Server Connection to the MModal Data Center.

Recognizer

Active Recognizer	Displays the domain ID
Downloading Recognizer	Displays the recognizer that is downloading, if applicable.
Connection State	Displays the connection state, local or remote
Session ID	Displays the Session ID Number
Channel	Displays the channel number for the recognizer
Version	Displays the version number of the recognizer
Language	Displays the language being used. English "en-us" is default
Active Group	Displays the active group if applicable
Recognizer State	Displays the state of the recognizer
Safety Mode	Displays if Safety Mode is enabled (local recognizer) or disabled (remote recognizer)

Text Editors

This table will list all the text fields that user has ever dictated into and will change depending on what you are running. For example:

Editor Control	Handler
Chrome_WidgetWin_1	ApplicationDefault
HwndWrapper[FluencyDirect.exe]	ApplicationFDTextBox

Virtualization

Connector Version	Displays the connection version if available
Last Used On	Displays the date the connector was last used on
Citrix Version	Displays the Citrix version number
Citrix Driver DLL Date	Displays the Citrix Driver DLL Date
Citrix with Connector On	Displays if Citrix with Connector is on
Citrix without Connector	Displays if Citrix with Connector is off
RDP Version	Displays RDP Version number
RDP Driver DLL Date	Displays RDP Driver DLL Date
RDP with Connector On	Displays if RDP with Connector is on
RDP without Connector	Displays if RDP without Connector

Workstation

Name	Displays the computer name
Terminal server session	True (Enabled) or False (Disabled if the terminal server session is enabled
Host	Displays the host name
Operating System	Displays the operating system name
Operating System Word Size	Displays the operating system word size. Ex: {32-bit\|64-bit}\| \|\|Process word size\|{32-bit\|64-bit}
Processor	Displays the processor
Number of Processors	Displays the number of processors installed
Number of Physical Cores	Displays the number of physical cores installed
Number of Logical Cores	Displays the number of logical cores installed
Total RAM	Displays the total RAM available
RAM in use	Displays the total RAM in use
RAM remaining	Displays the total RAM remaining
Free disk space	Displays the available free disk space
Storage manager	Displays the storage manager information
FD Benchmark Score	Displays the Fluency Direct benchmark score

CAPD

Enabled	Displays if CAPD is enabled
Installed and Loaded	Displays is CAPD is installed and loaded
Endpoint Configured	Displays if CAPD endpoint has been configured, if not default settings will be used.
Run Silent	Displays if CAPD has been configured to run silently; if not configured, all messages will be displayed as they come in.
Windows Title List	Displays if you have a configuration for allowed list or denied list of window titles setup in CAPD. If not, all window titles will be evaluated.
Windows Process List	Displays if you have a configuration for allowed list or denied list of window processes setup in CAPD. If not, all window processes will be evaluated.