Skip to main content

Send Feedback

The Send Feedback option allows you to send a message to M*Modal, detailing an issue you are experiencing with Fluency Direct. The Feedback option is truly meant to report chronic recognition issues or offer suggestions to improve Fluency Direct. General questions and concerns should be directed toward your local Admins and trainers. Should you experience an issue where you are unable to dictate, please contact your local Admins or Support staff for immediate attention. They will followup with M*Modal Support to expedite the resolution process.

To access the Send Feedback option, Select Help > Send Feedback from the Fluency Direct Control Bar with your name on it.

Fluency Direct tracks the last several words and commands you have said and allows you to select the utterance(s) causing a problem, if needed. These utterances will be populated in the field provided.

image163.png